Our Policies
Last updated: 29 July 2026
Privacy Policy
Who we are
This website is operated by [Your registered company name] ("Maison Syvaré", "we", "us"), with registered address at [Your registered business address]. You can reach us at [Your contact email] or [Your business phone].
What we collect
- Request details — when you send us a design request, we collect your name, email address, phone number, and the details you share about the piece you would like us to create (including your budget and any notes).
- Email subscriptions — if you subscribe to Letters from the Maison, we store your email address to send you those letters.
- On-device preferences — your request list and wishlist are stored in your own browser (local storage). This information never leaves your device.
How we use your information
- To respond to your request, prepare your design and quote, and communicate with you about your order.
- To craft, deliver, and provide lifetime care for your piece.
- To send you Letters from the Maison, only if you subscribed. You can unsubscribe at any time by replying to any letter.
What we never do
- We never sell your personal information.
- We never share your details with third parties for their own marketing.
- We never ask for payment details through this website — all payment arrangements are made privately and securely with you directly.
How long we keep it
We keep your contact details and order records for as long as needed to provide our services and lifetime care for your piece, and as required by applicable law. You may ask us to delete your information at any time (see below).
Your rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by writing to [Your contact email]. We will respond within 30 days.
Contact
For any privacy question, contact us at [Your contact email] or write to [Your registered company name], [Your registered business address].